App accessibility statement (Android)

The Meteorological Service of Catalonia has committed to making its application accessible in accordance with Royal Decree 1112/2018 of 7 September on the accessibility of public sector websites and mobile applications (hereinafter, Royal Decree 1112/2018 of 7 September), and with Decree 216/2023 of 5 December on the accessibility of websites and mobile applications of the Administration of the Government of Catalonia and its public sector (hereinafter, Decree 216/2023).

This accessibility statement applies to the Meteocat ANDROID app available on the Play Store:
https://play.google.com/store/apps/details?id=cat.gencat.mobi.meteocat&hl=es&pli=1

The requirements of Standard UNE-EN 301549:2022 apply to this application, taking into account the exceptions set out in Royal Decree 1112/2018.

Table of contents

  1. Compliance status
  2. Content not accessible
  3. Preparation of this accessibility statement
  4. Observations and contact details
  5. The commitment of the Meteorological Service of Catalonia for accessibility

Compliance status

This application is partially compliant with Royal Decree 1112/2018 of 7 September due to the exceptions and/or the lack of compliance with the aspects indicated below.

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Content not accessible

  • The content below is not accessible for the following reasons:
    • There is content information which, although visually perceivable, is not conveyed to assistive technologies such as screen readers. Examples may include: visually grouped elements that are not identified as lists, data presented in table format, headings, identification of content regions, relationships between labels and controls, etc. (Criterion 11.1.3.1 of UNE-EN 301549:2022).
    • Content display is not adequate when the screen orientation is changed on a mobile device (Criterion 11.1.3.4 of UNE-EN 301549:2022).
    • Colour has been used to convey information without providing any alternative (Criterion 11.1.4.1 of UNE-EN 301549:2022).
    • Text resizing causes some content to overlap, be cut off or become hidden (Criterion 11.1.4.4 of UNE-EN 301549:2022).
    • The colour contrast between non-text elements and the background is insufficient (Criterion 11.1.4.11 of UNE-EN 301549:2022).
    • Some elements cannot be activated via keyboard or other emulated input devices (Criterion 11.2.1.1 of UNE-EN 301549:2022).
    • Keyboard navigation does not follow a logical order in some content (Criterion 11.2.4.3 of UNE-EN 301549:2022).
    • Some headings or labels do not adequately convey their topic or purpose (Criterion 11.2.4.6 of UNE-EN 301549:2022).
    • Keyboard focus is not always visible or does not have sufficient contrast against the background colour (Criterion 11.2.4.7 of UNE-EN 301549:2022).
    • There is no single-pointer alternative for a gesture that requires more than one pointer (Criterion 11.2.5.1 of UNE-EN 301549:2022).
    • The primary language of the content has not been specified (Criterion 11.3.1.1 of UNE-EN 301549:2022).
    • In some forms, sufficient labels and instructions are missing (Criterion 11.3.3.2 of UNE-EN 301549:2022).
    • Some elements do not convey their accessible name, function, or the value with which they should be interpreted by assistive technologies (Criterion 11.4.1.2 of UNE-EN 301549:2022).
    • Some accessibility requirements are not met when using the operating system’s accessibility services (Criterion 11.5.2.3 of UNE-EN 301549:2022).
    • Assistive technologies cannot always determine the roles, states, boundaries, name and description of user interface elements (Criterion 11.5.2.5 of UNE-EN 301549:2022).
    • Assistive technologies cannot always determine rows, columns and/or headers of data tables (Criterion 11.5.2.6 of UNE-EN 301549:2022).
    • Assistive technologies cannot always determine the relationship between user interface elements and their labels (Criterion 11.5.2.8 of UNE-EN 301549:2022).
    • Changes to the attributes of user interface elements are not always communicated to assistive technologies (Criterion 11.5.2.15 of UNE-EN 301549:2022).
    • The supplied product documentation does not comply with the applicable accessibility requirements (Criterion 12.1.2 of UNE-EN 301549:2022).
    • Web pages
      • Text resizing causes some content to overlap, be cut off or become hidden (Criterion 9.1.4.4 of UNE-EN 301549:2022).
      • Some content requires two-dimensional scrolling to access all information or functionality (Criterion 9.1.4.10 of UNE-EN 301549:2022).
      • The colour contrast between non-text elements and the background is insufficient (Criterion 9.1.4.11 of UNE-EN 301549:2022).
      • Keyboard navigation does not follow a logical order in some content (Criterion 9.2.4.3 of UNE-EN 301549:2022).
      • Not all criteria of UNE-EN 301549:2022 that have an equivalent in WCAG 2.1 are met (Criterion 9.6 of UNE-EN 301549:2022).
      • User preferences are not preserved (Criterion 11.7 of UNE-EN 301549:2022).
      • The supplied product documentation does not comply with the applicable accessibility requirements (Criterion 12.1.2 of UNE-EN 301549:2022).
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Preparation of this accessibility statement

This statement was prepared on 10 December 2025.
The method used to prepare the statement was an external accessibility audit carried out by the web accessibility consultancy TOTHOMweb, an auditing company accredited by ENAC (Spanish National Accreditation Body).

Last review of the statement: 10/12/2025.

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Observations and contact details

Communications

Communications regarding accessibility requirements (article 10.2.a of Royal Decree 1112/2018) can be made through the following contact box or by phone 935676090.

For example:

  • Report any possible breach by this mobile application.
  • Transmit other content access difficulties.
  • Formulate any other query or improvement suggestion regarding the accessibility of the mobile application.

The communications will be received and transferred by the General Directorate of Digital Services and Citizen Experience, of the Department of the Presidency, as the Unit Responsible for Web Accessibility in the regional area.

Requests for accessible information and complaints

To make requests for accessible information and complaints (article 12 of Royal Decree 1112/2018) you must access the “Accessible content” procedure and follow the “Request accessible information or make a complaint” modality.

Any natural or legal person can make complaints regarding compliance with the requirements of Royal Decree 1112/2018 and request information regarding content that is excluded from the scope of application of this regulation.

Requests and complaints are registered in accordance with the requirements established by Law 39/2015 of October 1, on the Common Administrative Procedure of Public Administrations.

Application procedure

The application procedure included in article 13 of Royal Decree 1112/2018 can be started in the “Accessible contents” procedure through the “Reclaim a request” modality.

If your request for accessible information is denied, you disagree with the decision made, or the response does not meet the requirements of article 12.5 of RD 1112/2018, you can file a complaint to:

  • Know and oppose the reasons for rejection.
  • Request that the appropriate measures be taken in the event that you do not agree with the decision taken.
  • State the reasons why you consider that the answer does not meet the required requirements.

A complaint can also be initiated if 20 working days have passed without obtaining any response.

Complaints are received and processed by Department of Territory, Housing and Ecological Transition as the hierarchical superior of the Responsible Unit for Accessibility (URA) of the Meteorological Service of Catalonia.

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The commitment of the Meteorological Service of Catalonia for accessibility

This application applies the requirements of Standard UNE-EN 301549:2022, taking into account the exceptions set out in Royal Decree 1112/2018.

The Meteocat application has been developed with the aim of facilitating universal access for all users, regardless of their physical, sensory or intellectual abilities, and regardless of the technical context of use (type of device, software, connection speed, environmental conditions, etc.).

For this reason, we work with the objective of removing barriers that hinder access to information and communication.

The commitment of the Meteorological Service of Catalonia is to achieve “Double-A” (AA) conformance level, as required of public administrations by European and national legislation.

Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 establishes the rules required of Member States to ensure that all public sector websites and mobile applications, regardless of the device used to access them, comply with the accessibility requirements set out in Standard UNE-EN 301549:2022 on accessibility requirements for public procurement of ICT products and services in Europe.

Standard UNE-EN 301549:2022 is primarily based on the Web Content Accessibility Guidelines (WCAG) 2.1 of August 2018. Specifically, compliance with Level AA is required. However, the standard also includes other additional mandatory and conditional requirements.

The directive is mandatory but not directly applicable; therefore, at national level a royal decree has been adopted to define its scope and minimum requirements. The national transposition is Royal Decree 1112/2018 of 7 September on the accessibility of public sector websites and mobile applications.

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